FAQ&HELP

  • Common

    1.Are you a Stand mixer factory or trading company?

    We are 100% a real and professional manufacturer of stand mixers for more than 10 years in China.

    2.Where is your factory located? Do you have a stand mixer showroom there?

    Our factory is located in Dongguan city. Welcome to visit our factory. Yes, we have our own stand mixer showroom at our factory.

  • Delivery

    1.If I want to buy cake mixers, what are the trade terms?

    Usually, the trade term is FOB Shenzhen, China. Also we can according to your  requirement to ship the cake mixers.

    2.How can I get some stand mixer samples?

    Yes, you can. Please contact us per the email sales3@Cheftronic.com. We are happy to make stand mixer samples for you to check the quality.

    3.Can I check the mixer quality before delivery?

    Yes. You can come to our factory by yourself or ask your colleague from your china office or ask a third party inspection company to do the mixer inspection before delivery.

  • Technical

    1.Do you have any certificates and test report for your kitchen aid mixer|electric mixers?

    Yes, all of our electric mixers are awarded with CE,GS, RoHS, Reach, EMC, LVD, EMF, LFGB and so on, some of them are even with CB, ETL certificates.

  • Usage

    1.Can this mixer handle thick cookie dough?

    Sure, if the cookie dough is too thick, please use the low speed of the mixer.

    2.I don’t see the need for the splash guard for my use. Can I remove it and run the mixer without?

    Yes, you can remove the splash guard and still run the mixer.

    3.How do you remove the mixer blades? 

     Please push the mixer blades up and twist at the same time.

  • If you have any other questions about CHEFTRONIC stand mixer,click here to tell me>>>STAND MIXER QUESTION

CONTACT US

Contact: Sammy Fu

Phone: +86 18681059348

E-mail: sales3@cheftronic.com

Add: 5-4, Tianxinhu Street, Jiujiangshui, Changping Town, Dongguan, Guangdong, China

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